OFFICE ADMIN
Full time @THE COVAI CAREERS posted 3 weeks ago in Accounting / Finance Shortlist Email JobJob Detail
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Job ID 8104
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Career Level Executive
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Experience Less Than 1 Year
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Gender Female
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Industry Finance
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Qualifications Degree Bachelor
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Salary 15000
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HR Contact No 9894047056
Job Description
We are hiring office admin role in a company related to musical instruments typically involves supporting the operational and organizational aspects of the business while focusing on customer service, coordination, and the smooth running of the office. Here’s an overview of what such a position might entail
1. Administrative Support
- Answering Calls and Emails: Responding to customer inquiries, either about purchasing instruments, repairs, lessons, or rentals.
- Data Entry: Entering sales orders, customer information, and inventory data into company systems.
- Document Preparation: Preparing contracts, invoices, receipts, and other documents as needed.
- Scheduling: Organizing appointments for repairs, lessons, meetings with suppliers, or shipments.
- File Management: Ensuring that all customer and business records are properly organized and easily accessible.
2. Customer Service
- Serving Customers: Handling in-store customers or clients, guiding them through the selection of instruments, accessories, or music lessons.
- Troubleshooting: Assisting customers with issues related to their instruments, such as product returns, exchanges, or repairs.
- Communication: Acting as the main point of contact for any general inquiries, complaints, or feedback.
3. Inventory and Stock Management
- Inventory Control: Keeping track of stock levels for musical instruments, accessories, and other products, and placing orders with suppliers when necessary.
- Stock Replenishment: Coordinating with suppliers to ensure the availability of musical instruments or parts that need restocking.
- Product Display: Arranging the layout of musical instruments and accessories in a retail environment to create an attractive and organized display.
4. Financial Support
- Invoicing and Billing: Generating and sending invoices for purchases, rentals, or services provided (e.g., instrument repairs, music lessons).
- Payment Processing: Handling payments through different methods (credit/debit, cash, online).
- Basic Bookkeeping: Assisting with basic bookkeeping duties, including tracking sales, expenses, and managing petty cash.
5. Marketing and Promotion
- Promotions: Assisting with promotional campaigns, such as discounts, seasonal offers, or in-store events like music performances or sales.
- Social Media/Online Presence: Helping to maintain and update the company’s social media accounts, websites, or online stores with product information, offers, and news.
- Event Planning: Organizing events like music classes, instrument demonstrations, or concerts if part of the company’s offerings.
6. Coordination and Communication
- Supplier Liaison: Communicating with suppliers for inventory orders, special requests, or to resolve any delivery issues.
- Team Collaboration: Coordinating with other departments (e.g., sales, repair, marketing) to ensure smooth operations.
- Meeting Coordination: Organizing meetings or events, scheduling appointments, and preparing agendas or materials.
Required skills
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